We would like to thank everyone at Range Exchange for our reconditioned (new to us) AGA in claret! We would especially like to thank Charlotte and Lucy for their exceptional customer service and for their professional communications throughout the process. The installation went really smoothly and exactly as promised. It's absolutely stunning - thank you!
19:48 22 Jul 21
Amazing from start to finish!!!! We are new to an Aga and nothing was too much trouble. Delivery date confirmed and time were adhered too with the lovely professional Will & Pete!!! Great workmanship and even took the rubbish with them! Very nice guys who don’t often get the recognition they deserve(sorry Chris!) they did say to mention their names in the review! We had a problem today with the Aga rang them up and within 5 minutes had us up and running again. We are so in love with the Aga our Bentley of the kitchen still learning and not burnt anything Yet!! Thankyou all so much from the office staff to Will & Pete 5 stars is not enough!! ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ David & Louise West Wales... Penygroes
12:57 14 Jul 21
The whole experience from start to finish has been very professional. Will and Pete who came to collect our Aga were very polite and professional at all times.Everyone we have dealt with over the phone and via e-mail have always been professional.I would recommend these guys for buying or selling.
20:41 22 Jun 21
Amazing service from start to finish I highly recommend Range Exchange. They helped me choose the right aga and have today delivered an absolutely beautiful 3 oven dual control.Thanks so much xxx
20:56 12 Jun 21
Our oil fired aga died, so we decided to opt for a reconditioned electric. Now I have 3 ovens which is perfect. Every part of the service with Range Exchange was 5*. From colour selection to logistics the office were so efficient. And Peter, who delivered my new aga and took away the broken one was again 5*. Could not recommend them more highly!! Thank you.
16:44 10 Jun 21
8 June 2021. I have just had a 3 oven Electric Aga installed finished in Pewter. I am delighted, with it, and it heats up much quicker than I expected.Charlotte and Lucy were very knowledgeable as were Peter and Will who installed it for me. So luckily to have got in touch with Range Exchange.
19:24 09 Jun 21
We have just had our 3 oven, gas, power flu Aga installed. From the first phone call to Charlotte, then meeting her in the showroom through to the installation by Steve and Martin we cannot fault the whole experience.Charlotte and the team were so informative and couldn't be more helpful, the advice given made our decision making so easy.Prior to the install Steve contacted to confirm the arrangements. Upon arrival Steve and Martin were courteous and explained what they were doing, laid out floor covering and started promptly.The Aga looks amazing and when installed and commissioning was complete the guys talked us through the setup, how to maintain and look after our new addition...Couldn't be happier and we will certainly be recommending The Range Exchange
16:49 07 May 21
Amazing service. From my very first phone call to my aga being installed they have been faultless and so helpful. Absolutely thrilled with my new aga and it looks amazing. Would thoroughly recommend and thankyou for everything.
05:02 07 May 21
Very pleased with the service we received from this company. They were quick, professional and did a great job. They coped with the space challenges of removing our aga with ease, highly recommend.
09:02 30 Apr 21
From the initial phone call to the collection of my Aga, the Range Exchange were very professional, prompt and polite. They came recommended to me and I in turn will not hesitate to recommend to others.
06:12 29 Apr 21
This place does what it says on the tin ! Excellent service from the store to the engineers that fitted my AGA yesterday . I still can’t believe it’s not brand new ! Saved me literally thousands of ££ s choosing an Aga from Range Exchange .Thanks to the staff in store and particularly Steve and Martin the helpful engineers who worked so hard to fit it and gave so much useful advice and follow up calls to make sure all was well . Now to cook breakfast in it 😋😋
Paul Simon Kenyon
12:30 27 Apr 21
5 star experience from start to finish. I had waited 31 years to buy an Aga and I wasn’t disappointed, thank you to all the team especially Steve & Martin who fitted the Aga, professional at all times and work extremely hard with an awkward installation.
17:03 25 Apr 21
Fantastic service. I've just bought my second Aga from Range Exchange and couldn't be happier. The team are knowledgeable, super helpful and the service from start to finish is fantastic. If you love Aga but don't want to pay brand new prices, these guys are absolutely your best bet.
15:58 21 Apr 21
Fantastic service. From start to finish, gave good clear advice. The work was carried out with friendly professional service and they did exactly what they promised, I couldn't ask for anymore.
20:38 18 Apr 21
Today we had our Aga from Range Exchange fitted. Their customer service is fantastic from the 1st phone call to enquire about the cookers to the fitting. I can honestly say when buying from them it’s been nothing but a stress free processThe fitters Steve and Daren was very professional explaining everything that was neededKind , hard workersMy Aga was 100% true to description. We would highly recommend them.Thank you to all involvedHappy cooking to be followed when kitchen is fullyfittedNorman & Tracy Foster
11:25 16 Apr 21
10:37 07 Apr 21
Our experience with Range Exchange was faultless from first enquiry to final installation. Charlotte and Lucy were very helpful and accommodated numerous queries about the electrikit aga we purchased and how to get the site prepped for installation. The engineer who installed our Aga, Steve, was superb! He worked quickly, quietly and is a real perfectionist. He made sure we were happy with the installation and showed us how to use all the features of the Aga. It’s a big purchase and the fact that no payment is due until you’re happy with your cooker sealed the deal for us. We’d have no hesitation in recommending Range Exchange!
12:27 19 Mar 21
After sales awful, really can’t be bothered with a lengthy review
14:30 25 Feb 21
So pleased with my Aga power flue gas 2 oven stove. From start to finish, communication has been excellent. The guys arrived at around breakfast time and were gone by late afternoon. Steve spent a good amount of time thoroughly explaining operation and even text later that same day to ask was all working well.. Very professional company, along with hard working, clean and very experienced fitters..Oh yes, i also absolutely can't believe its not new! Very happy 😊
11:01 04 Feb 21
I just wanted to write and say thanks to the guys for the diligent work they did today in installing our AGA. I’m sure many lesser men would have given up at the first hurdle let alone all the others they had to face. It seems like a recurring theme every time we get something delivered here, so please remind me never to buy a wonky house again!We really did appreciate their efforts and are delighted with the AGA itself, which is perfect.
20:05 08 Jan 21
Absolutely Fantastic service from start to finish from the initial phone call with Lloyd when we enquired about the different types of AGAs and which would suit our needs best, the patience shown when debating various colours with Lucy and Charlotte, your workshop staff were so helpful and Ade went through all of the important little details with us from which AGA badge would suit our new AGA colour down to the best venting requirements for our Old Barn. Yesterday we took delivery of our beloved new Total Control AGA and we are completely in love ❤️ It is superb! Your delivery staff were very professional indeed, from fitting the AGA to showing us how it works. A delightful experience, your whole team are a credit to you. The product itself is outstanding. Thankyou again. Suzanne and Dave x
22:48 09 Dec 20
Impossible to believe this Aga is not brand spanking new! It is immaculate. Great service from lovely people and thoroughly recommended. Many thanks to Charlotte, Lucy and Lewis for all their patience with my questions and good humour.
13:06 04 Dec 20
Have just had our new reconditioned aga DC delivered by the range exchange. What a pleasant experience! Lovely two guys fitted it and without any issues. It’s as good as we had expected ; it looks like new! This morning the kitchen was once more warm with that familiar aga ambiance and we couldn’t be more pleased with the whole experience. Having done a lot of research and had a few false starts elsewhere, we are made up with our choice of company to buy from and with their help, the right aga.
18:34 24 Nov 20
Just had are Aga today Steve turned up on time worked very clean and tidy Aga looks fantastic I can't remember his colleagues name he was also very good and very calm as he explained how the timer worked I am not very tec minded but he got there fantastic job and thanks to ade in the workshop for the toaster .
11:17 21 Aug 20
We have just had a really good experience of selling our Aga to this company. Excellent service and nice guys doing the removal. The payment to us was in the bank during the removal process. Absolutely recommend Range Exchange if you are considering selling your Aga to them.
19:06 16 Jul 20
I have been absolutely delighted with the service I have received from range exchange, right from the beginning with Charlotte, answering my many questions, to Phill who fitted my aga, I can highly recommend them!
20:41 19 Mar 20
Absolutely fantastic company to deal with. Had our aga delivered and installed with no problems at all. They even opened at the weekend for us at a time that was convenient. Highly recommend.
11:52 09 Mar 20
What a brilliant, friendly & efficient company. My Aga certainly doesn't look pre loved I am so pleased with it. The delivery guys were also excellent and text the night before to confirm what time. I wouldn't hesitate to recommend the Range Exchange
09:20 25 Feb 20
Excellent service from the Range Exchange from start to finish. We purchased a reconditioned Total Control Electric Aga, I love the fact that you don't pay a penny until it is fitted, working and you are happy with it. Even though we had issues on the day with delivery where unfortunately the delivery driver broke down about 4 miles from our home, the Range Exchange got the breakdown recovery service to bring the delivery van to our house to ensure delivery of the Aga. Delivery was fantastic the guys were very careful of your property and installing the Aga and gave an explanation of how to use it. I would totally recommend this company.
15:25 25 Jan 20
Excellent service our 3 oven TC Aga was delivered on Thursday by Will and Pete what a fabulous team they are so professional and a credit to the Range exchange the Aga is like new and cooks beautifully so far cakes, roast dinner and a cooked breakfast have turned out brilliantly. I would have no hesitation in recommending this company to anyone and before I go Charlotte must get a mention as she was also extremely helpful on ordering our Aga once again a big thank.
10:58 16 Jan 20
Really superb service, from start to finish. Range Exchange were so helpful, efficient and polite, and recommended a very good local Aga expert for installation.The Aga I received was genuinely as good as new - beautifully re-enameled and polished up to perfection. It looks perfect (forgive my terrible picture!)I cannot recommend Range Exchange highly enough.
15:43 12 Dec 19
I had a few problems with my kitchen installation but Range Exchange were great, I would thoroughly recommend them! Thank you!
16:55 09 Dec 19
I am delighted to review Range Exchange The company has provided an excellent service. It's clear they know and understand agas. I have exchanged an electric dual control for a gas, balanced flue, always on! aga and I love it. The company carefully removed the electric aga on the agreed date. They texted the day before to confirm the arrangements. The next day Chris and Gary built the new aga. It works beautifully and I love it. I have no hesitation in recommending Range Exchange or Appliance Care Engineers. I am very happy with the service I received and delighted with my lovely aga.
14:17 05 Nov 19
We ordered our AGA, waited 2 months for delivery,. The week before delivery we were told they wouldn't be able to deliver, even though for 8 weeks they said delivery would not be an issue - we sent photos and dimensions as requested and were assured the whole time it would be ok. When we questioned why a week before was it suddenly an issue, we had no explanation other than `we cant do it`. UTTERLY DISAPOINTING, we had bespoke oak units specially fitted for the AGA. So BEWARE future buyers. I think the girls in the office are happy to take the order, but they clearly outsource the delivery of the cookers.
18:56 15 Oct 19
We received an absolutely excellent service. The AGA we purchased (traditional gas fired two oven model) was closer to “as new” condition than we ever could have hoped for. Our installers - experienced AGA installers with 58 years of experience between them - commented as to how high quality the refurbishment has been. I can’t imagine how a brand new model could give us much more considering what we have purchased is a mk-III spec with components that are only a few years old.Everyone I spoke to at Range Exchange was extremely helpful and pleasant. I wouldn’t hesitate to recommend them.
15:51 14 Oct 19
For anyone agonising over whether they should buy a reconditioned AGA read on....I had the same misgivings, but the massive cost saving over a newoven prompted me to look closely at my options.I finally chose Range Exchange because I read their reviews, liked their quote and felt confident , after speaking to their staff, that they would deliver.What a great decision! Range Exchange went Above and Beyond!!They delivered a fantastic product (like new), on the day they promised, and took care of the fitting details too!!I'm absolutely thrilled with my reconditioned Aga and the fantastic savings we made!!Thanks to Range Exchange team, you did a marvelous job!!Steve Evason
17:22 26 Sep 19
Excellent experience selling my Aga to these guys, everyone from the folk I spoke to on the phone to the guys who collected the Aga today was extremely helpful & it was lovely dealing with such a lovely family business. Would highly recommend
17:35 28 Aug 19
Absolutely amazing service . From the office to delivery. I forgot to order the engineer the company with no hesitation took the parts back organised the engineer for me to coincide with when they could redeliver . there was no extra charge and all done with exceptional customer service. Cant recommend enough. If like me you were considering new there is really no need this is just as good in all departments
16:45 01 Jun 19
The stove was fitted and commissioned today and I must congratulate Range Exchange for supplying me with such a brilliant piece of engineering. As I look at it now having watched its progress from a pile of pieces I am utterly amazed at the attention to detail with the finished item, a top quality product at a fraction of the price of a new one. Very well done to you! - Stan Atkinson
10:24 29 May 19
What an amazing level of customer service.From the initial conversations to the final delivery & fitting was just fantastic.Having recently moved from London to Kent I was fully prepared for the London experience of uninformed , missed delivery , wrong product so imagine my surprise when I got what I ordered , when I needed it at the price I wanted and that's even after I changed the colour half way through my order.The sales , delivery and fitting was so stress free , all businesses should be run like Range Exchange.
10:44 01 Nov 18
Wow I have been let down at great cost by Loyd Hitchmough of Range Exchange this week. A date three or four weeks ago was set to purchase and remove my aga by Loyd. He said he would call the day before to re-confirm. I didn't receive that confirmation.After a couple of emails and phone messages from me, he calls on the day to say his guy would be coming. He then called later to say his guy was late and then he couldn't come at all. We agreed that we could come the next morning.... Which came, and I received a text message from Loyd again saying he can't come 'because the workshop have sent him to Cornwall'.I then asked if it could be re-arrange a third time (at great inconvenience to us... ) And I got a short text back saying 'sell it to someone else'. Loyd knew the removal of this AGA was time sensitive to us because we have house renovations starting within days.He has caused us massive inconvenience and it now means we will have to pay someone at very short notice to dismantle it, when we could have organised another buyer weeks ago.
09:08 18 Oct 18
This Company were an absolute pleasure to deal with, I couldn't recommend them highly enough. All correspondence was efficiently answered, and technical knowledge was given in order to ensure all the kitchen dimension were correct before install. The fitting team were efficient, and provided a great overview of the AGA once installed. I would recommend this company in heartbeat to anyone wishing to buy a reconditioned AGA. Ours looks brand new. We are so very pleased, as you might be able to tell. Thanks again. Jonathan Carty
11:15 29 May 18
range exchange were superb from point of sales/advice and fitting.everything went like clockwork and the fitters were very professional you always take a chance ordering on the net but i can highly recommend them and theres no upfront cost.well done all at range exchange and a special mention to harry the driver who checks everything is on site for you
07:57 12 May 18
Hi Folks. If you have any doubts when considering placing an order with "Range Exchange" then DONT.I've had three cookers from this company over the years, each time I renovate a property the first thing I do is give them a call, Fantastic value for money and great professional people to deal with. A real pleasure. Looking forward to my next purchase.
13:49 04 May 18
I bought my second Aga from Range Exchange in March and I can’t say anything but good things about this company. Their customer service is fantastic and the products themselves true to description. Whem buying from them it’s never been anything but a stress free process. Highly recommend!
19:44 02 May 18
21:01 01 May 18
Thanks so much Range Exchange! I love my Aga! It really is the heart of the kitchen providing a lovely warm comfort to all family members and visitors. Professionally fitted and a pleasure to deal with! X
20:45 01 May 18
I’ve recently moved out of a busy heptic city lifestyle, trying to reconnect with my partners and my rural lifestyle. We both agreed, that nocountry kitchen is complete without an Aga range cooker! Range exchange have been so fantastic to deal with. They’re welcoming approach and fantastic knowledge of product have made our transition back to country roots so fantastic! We had been watching the website for a while, waiting for a product that suited us. When we did have any enquirises, the staff were so precise in opinion and suggestion, it really helped and guided us to deciding on the best option for our home. I thank the team massively for the help and guidance along the way! Kind regards
20:25 01 May 18
Nothing was too much trouble! As this was our first Aga we had lots of questions and the sales team at Range Exchange were extremely informative and courteous to deal with. The delivery team were also extremely professional and gave us the chance to check the cooker over before we made payment. All in all a very pleasant experience, thank you!
20:00 01 May 18
Range Exchange provided us with a very personalised service and helped guide us towards the Aga which suited our requirements best. The cooker itself is everything we hoped for, it’s reliable, efficient and looks beautiful!
16:08 01 May 18
I am delighted with my Aga! the whole process was straight forward from the start to finish. Many thanks for your help, communication and excellent service!!
16:04 01 May 18
Thank you Range Exchange for my lovely 3 oven Aga, it really is the focal point of my new kitchen! I have no hesitation in recommending Range Exchange to anyone who wants a great AGA cooker at an even better price. Thanks to Charlotte and the team for their expert help and professional service. :-)
16:01 01 May 18
What a difference to my kitchen, my cooking and my life. Range Exchange have been brilliant and even found the AGA colour to match my kitchen. Every woman needs one and i would definatly use this company again and will be telling all my friends. I am a very happy customer indeed.
15:18 01 May 18
I am absolutely delighted with my fabulous new Aga ....it looks lovely in my kitchen and you just can't tell that it is reconditioned. Also, the staff at Range Exchange are extremely helpful and it is obvious that they know their product. The whole process was handled in a smooth and professional manner. Would highly recommend.
15:08 01 May 18
As a Dutchman with our holiday home in Geurnsey, it was our wish to place a real aga cooker in the kitchen.The contact and the service was just as great as the Aga.Thank you very much, I will recommend you to everyone who also wants to buy an Aga.John & Nicole
21:19 26 Apr 18
We bought our aga from Range Exchange a couple of months ago, and both my wife and I are exceptionally pleased, not to mention our now very toasty dogs. Not only does the cooker look fantastic, Range Exchange were an absolute joy to deal with. Thanks!
17:27 26 Apr 18
We recently purchased a reconditioned 4 oven Gas Aga from Range Exchange, who went above and beyond to provide us with such an excellent service throughout. The cooker looks as good as new, and is the best second hand purchase we have ever made! Thank you once again to the Range Exchange Team, you have all been exceptional.
16:22 26 Apr 18
I would just like to thank Range Exchange for their excellent advice and service. Having used a rayburn cooker for the last year and being not at all impressed, they advised the best route for myself to go down and delivered an excellent 13amp aga cooker meeting all of my requirements. Best change we ever made! Would highly recommend