Quality Assurance

I took delivery of my five oven total control yesterday. Cannot rate the overall purchase experience highly enough. Charlotte and Lucy were fantastic throughout and the installation engineers top draw. No hesitation in recommending.

The Range Exchange were excellent from beginning to end and I am now the proud owner of a reconditioned bright red electric Aga which looks absolutely brand new and works a treat aswell as keeping the kitchen as warm as toast. I would recommend them to anyone who wants a fantastic Aga with brilliant service from the Range Exchange and am telling all my friends about them already.

Absolutely fantastic company! I would recommend them to anyone. They are knowledgeable, helpful and friendly. Most importantly they do everything they promise on time and supply a very high quality product.

Excellent service from start to finish . ...absolutely LOVE IT .. thank you

I’m so glad I found the Range Exchange website whilst browsing Everhot cookers. I happened across one and left an enquiry which was answered promptly. It had already been sold but Charlotte traced me down a few days later whilst I was driving to offer me another Ev90i which was what we wanted - only two years old and priced at 40% less than a new one including free delivery and installation. It duly arrived on my chosen date and the delivery team made quick work of installing it despite some connection issues. It was in showroom condition and since then has performed faultlessly. Throughout the ordering process the company were more than helpful answering my many naive questions with great forbearance. We could not have asked for more. Well done!

Professional and very good communicators who offer a first class service and a very competitive price for our superb Total Control Aga which was installed today.The technicians were friendly and professional and overall I would have no hesitation in recommending this companyThank you

Showroom Staff were professional and very helpful. The installation team were excellent arrived on time and installed the Aga quickly and efficiently and answered all our questions.Delighted with both the product and the superb service we received. Thoroughly recommend Range Exchange.

Amazing service. They bought my AGA. Picked it up when they said, carefully protected all the surfaces and neatly removed it in 30 minutes flat. Really professional job and left my house neat and tidy.

Sold my Everhot through Range Exchange - very pleased with the price and timely, professional removal. Peter and Sean extremely customer-focused in what turned out to be a challenging removal - they covered all the floors and my grass with boarding to ensure there were no scratches or marks. Great job.

Ordered an Aga which they had ready after a very useful chat about colours.. and used the engineer who was recommended by email. Aga arrived flat pack as good as new and was installed and running within hours. Excellent service and half the price of a new one.

Excellent service from beginning to end so pleased with the Aga.Makes the kitchen look spectacular - Thankyou

WHAT A GREAT EXPERIENCE I HAVE HAD PURCHASING MY AGA - NOTHING WAS ANY TROUBLE AS THE STAFF DID NOT MIND HOW MANY QUESTIONS I ASKED - AND I ASKED THE SAME QUESTIONS REPEATEDLY - HAVING HAD A COKE FUELED AGA FOR MANY YEARS I FOUND IT HARD TO BELIEVE THAT THIS GORGEOUS LOOKING AGA WOULD GIVE ME ALL THE FEATURES AS MY OLD ONE - ONE YOU'VE HAD AN AGA IT IS DIFFICULT TO ADAPT TO ORDINARY COOKERS - THAT'S BECAUSE AN AGA IS A LIFESTYLE NOT JUST A COOKER - I PURCHASED AN AGA CITY 60 IN SALCOMBE BLUE - THE PURCHASE WAS SEAMLESS AND QUICK - THEY ARE SO CONFIDENT WITH THEIR ABILITY TO DELIVER YOU CAN PAY FOR IT ON DELIVERY - THE 2 GENTLMAN ARRIVED AT THE TIME AGREED AND INSTALLED IT WITHIN 90MINS - PERFECT - MY INSURANCE COMPANY REQUIRED DATA ON AGE ETC - LUCY REACTED IMMEDIATELY AND SENT A VIDEO LINK WHICH ALLOWED ME TO ACCESS THE DATA VIA THE PLINTH - THIS FAMILY RUN BUSINESS GO THE EXTRA STEPS TO MAKE ENSURE A PREMIUM EXPERIENCE FROM INITIAL ENQUIRY TO LOVING MY AGA IN MY HOME - THROUGHLY RECOMMEND - THE CAT LOVES IT

What a lovely experience from the first contact to the installation of my beautiful linen Aga today. Every part from the purchase, the installation and the Aga itself has been super, so friendly and so efficient, thank you .

Amazing support and advice that you don’t normally get when you buy a new product !! Our Everhot cooker was in such good condition it looks brand new thank you range exchange for our wonderful Range

Range Exchange have worked tirelessly to help us with our ancient Aga and search for a replacement. Personable and very caring service, fantastic result with a pristine reconditioned Everhot. Sean and Reece could not have worked harder and we are delighted with the results.I highly recommend everyone at Range Exchange!!

Lucy & Charlotte have been absolutely lovely to deal with from inquiry to delivery. They have been profession and patient, never pushy, just always informative and polite. We actually inquired about an AGA a couple of years ago but weren't ready, when we were they helped us sort everything out including payment, delivery and install coordination. Even upon delivery, the driver got in touch with us the day before and made sure we were happy with the delivery time. Honestly such a personal and friendly service. Thank you all so much!

Having missed out on two Everhot cookers that turned out to be the wrong size , it was third time lucky ! The cooker arrived first thing in the morning , the guys having left home at 4am to make the long journey to Perth . They were absolutely brilliant , covering the floor with protective boards . The cooker , which is immaculate was slotted in place switched on & hey presto ! One very happy customer . Thank you to all involved from The Range Exchange . Wishing you continued success with your business. Sandie.

Excellent company! Great communication throughout the whole process. We are very pleased with the Aga!

First class service and such an easy process from start to finish. All staff are friendly and efficient. Highly recommended.

Excellent product beautifully restored. I found the pre-purchase advice very helpful and not at all pushy; the delivery was well co-ordinated and on time. All questions were answered promptly and in full - a very decent and reliable company.

What a wonderful company! Charlotte and her team are so helpful and bend over backwards to make this a seamless service. I can't recommend them highly enough! Thank you SO much. Louise B

What a wonderful company to deal with. Buying an AGA can be confusing, with so many options available, but not I am pleased to say at The Range Exchange. I contemplated buying a new AGA but after reading all of the reviews, talking to the girls at The Range Exchange I am so pleased that I did not. I explained my requirements and was advised from a very well informed young lady as to which model I should be looking at, and the cost involved. The saving on buying new was unbelievable, and the lovely Aga I chose as far as I could tell looked brand new, but at half the money, now why would you buy new. Everything worked like clockwork, delivery was on time made by very helpful chaps, no payment was requested until we were completely satisfied and the AGA was installed in our home, how good is that, I do not know of another company that is so trusting as to install and then take payment, it just does not seem to happen nowadays. My wife and I are delighted with our purchase, it is a beautiful integral part of our home now, not just a cooker. Having bought direct from the manufacturers once before, I would never do it again, and would urge all of you contemplating buying an AGA to go down the route I have just taken, it is really, really, so much better in every respect, not just financially, although that is a superb bonus. Well done all at The Range Exchange, do pass on my details should any potential customers need any reassurance, it would be my pleasure to inform them how good your service and products are. Many thanks and best regards. Robert Mark Alexander, Surrey.

Pleasant efficient service and I love my aga

I have used Range Exchange at least 3 times over the years and every time the service has been excellent. The reception staff are brilliant, well informed, helpful, polite and nothing is too much trouble. I have had 3 different agas including gas, electric and a module. They have all been perfect. The company are efficient and stick to your timescales. The delivery was painless and recommended fitters very good. I have been more than pleased. They offer great value for money. Highly recommended to Aga. lovers and virgin Aga purchasers.

It was a pleasure doing business with Range Exchange. They delivered the reconditioned Aga that is electric in pieces. The company recommended an Aga installer who did an excellent job.

A truly excellent, customer focused company and a real pleasure to do business with - totally professional!We are delighted with our reconditioned Everhot cooker which arrived in showroom condition. Our thanks to Charlotte and all the team for providing us with such an efficient and friendly service. We would not hesitate to recommend Range Exchange to others.

Dear Range Exchange, We cannot thank you enough for your excellent service throughout our purchase of an Aga from yourselves. We are delighted with it and would recommend your services to anyone.

If only everything in life could be as simple and positive as we found dealing with this company to be.From our initial request for a price, to the removal of the cooker, everything went like clockwork.Pete and Sean, who collected it, arrived within the 2 hr time slot which we had been notified of the previous day. Having viewed the cooker, head office was contacted and payment made to our account within minutes. They then removed the cooker, taking great care of our property at all times.The job was completed efficiently and with a good sense of humour.We are grateful to all involved, and would not hesitate to recommend this company to others.

We are absolutely delighted with our AGA, the excellent customer service provided by Lucy & Charlotte, the delivery men and, of course, the team behind the scenes who recondition and re-enamel these beautiful cast iron ovens! They have made a dream come true for us! 5 stars are just not enough! Thank you team Range Exchange!!!

We tried to buy an Everhot cooker but there were issues with it before delivery. They gave us a loan cooker in the interim but were unable to obtain the parts to fix the Everhot. We cancelled the order after a number of weeks and received an immediate refund. In one sense disappointing, but I am giving the company five stars as they immediately supplied a loan Aga when they discovered they could not deliver the Everhot as ordered. Additionally , after a period of weeks when we lost patience waiting for another Everhot to come in matching our specifications they gave us an immediate refund. They further agreed to pick up the loan cooker on the date requested.

I absolutely love my Aga. It’s like brand new. In fantastic condition. Installation team were so good and professional. Would recommend every time

An absolutely fantastic company I can’t recommend them highly enough.Being a relative AGA novice in my first visit to their showroom they gave great advice to help determine the best option for me.Delivery of new to me AGA and removal of the old was very smooth and went without a hitch. A company where customer care and service is core to their business.Thank you once again to all those involved in my order, very pleased with my new AGA.

Offered a great price for my range, great communication and very professional removal of the range from my home

Range Exchange have been so straightforward to deal with, responsive to queries, and so excellent service. We are so pleased with our reconditioned electric aga, I would highly recommend range exchange.

From start to finish the service we received from Range Exchange was superb.Excellent communication throughout, helping us with choosing models and colours and directing us to local installers.A special mention to both James and Charlotte for their help.We’re delighted with our Aga and can thoroughly recommend Range Exchange.

What a wonderful company!! My Aga was fitted today it is in immaculate condition and I couldn’t be happier with it!! Charlotte, Lucy and James were so helpful as were the fitters that they recommended.Would not hesitate to use The Range Exchange again .

Range Exchange gave us excellent service. Friendly, helpful staff made the whole Aga purchase easy. Delighted with our as new, shiny and warm Aga installed by real professionals. Thank you.

Charlotte and the team have been absolutely fantastic from start to finish. As an Aga novice we needed some serious hand holding and advice and they were superb and very professional. They really know their product. Our Aga is beautiful and better than new. Also the after sales service is the best I think I’ve experienced. Nothing too much trouble. If you are buying an Aga don’t go anywhere else. Proper old fashioned service and sales experience. We’ll done to one and all.

Fantastic service-Aga collected on time with seamless service and all the right equipment to remove the Aga and protect floors and surfaces. Very professional service from start to finish-highly recommend.

amazing service from start to finish so delighted with my refurbished Aga. looks brand-new…… delivery and fitting was excellent. Thank you so much.

I am totally delighted with the service I received from Range Exchange. From firstly meeting James in the showroom through to Pete & Will delivering my Aga. The whole process has been smooth sailing. I definitely recommend using Range Exchange if you're looking for an Aga. Thank you to the whole team

Absolutely love my aga, bought over a year ago, totally forgot to leave a review. It stopped heating on one ring, a guy came out and fixed it within 2 days, no charge as was within my guarantee period. Thank you 😊

Earlier this year we purchased a reconditioned Aga from Range Exchange. Amazingly it looks brand new. The service from Range Exchange has been great throughout.

I can not fault Range Exchange . From our first visit to the showroom meeting lovely Charlotte and the two guys that deliver and install . All so friendly. Charlotte has a wealth of knowledge about Agas. Every question was answered and Charlotte gave you all the time you needed.We decided on a total control three oven Aga which we are delighted with . The guys who came to fit it were also so knowledgeable and helpful . Explaining every step.Further to this we were sent some extra bits which were a delight to receive !!Highly recommend Range Exchange.Also you feel confident should you have any problems it would be sorted without question.A wonderful family owned business who actually care about the customer .Thank you 🙏

We received our Electric Total Control AGA today in Salcombe Blue. What a beautiful colour and how magnificent it looks on display in the heart of our new kitchen. It looks amazing! We both love it!Pete and Will delivered and installed it - what lovely guys…Will is the funniest man I’ve met in a long time and they are both extremely good at their jobs. We marvelled at how easy they made getting the AGA into our farmhouse, look. Thank you guys for a very positive experience.Range Exchange are a great company to deal with, from choosing the right model, to installation, we can’t fault them. If you are looking for a reconditioned AGA, look no further. Range Exchange all the way.Alison and Gary Brookes,Kirkby Lonsdale, Cumbria.

They collected my old aga - the guys were great, prompt, friendly, efficient, and even spent time looking for (and finding) a wedding ring lost down the vent 4 years ago. Highly recommend.

What a fantastic service from start to finish! The 3 gentleman that came to install were so friendly and professional. Absolutely love my AGA which I have waited many years to have and I am so happy to finally have one. For anyone looking for an AGA that doesn’t want to pay the obscene price of a brand new one these are the people to use. Highly recommend!!

Reconditioned but you would never guess! Superb professional service from Range Exchange, James, Charlotte and Lucy. Reliable company with lots of choice of colours and cookers.

A huge thank you to all at Range Exchange.- A highly recommendable family run company who have provided me with an excellent service throughout.From my initial telephone enquiry with helpful advice when choosing the right Aga to suit my needs,agreeing a very competitive price and also allowing me several subsequent changes to the model I wanted and to finally delivering my extra special Aga today.I was given an estimated time for delivery the day before and they were spot on time even though they had a 200 mile journey in bad weather.They took great care when taking my old Aga away as well as bringing in the new one into my kitchen all done smoothly and professionally with no hitches. All the team are very personable and have brilliant customer service skills but at the same time have an outstanding product.Thankyou Range Exchange.