Frequently Asked Questions (FAQs)
Are you considering purchasing one of our reconditioned cookers? Take a look at our frequently asked questions.
We mostly buy our stock from house sales where the new owners want to change the kitchen and swap the Aga cooker for a more conventional oven. Invariably the previous owners have recently renovated the house for sale and installed a brand new Aga cooker which then needs a new home!
We can tell you exactly where each cooker has come from, it’s history and age.
Yes, our cookers leave our workshop as the same whole cooker they were when they came into stock with us.
All of our cookers are finished with deep gloss, vitreous enamel and we utilise a specialist enamelling plant in the Midlands. The vitreous enamel used is actually a type of coloured glass and is also used on new Aga cookers – it’s durable, long-lasting and also easy to clean. Each cooker is hand-finished giving the enamel a unique character, this process also ensures the longevity of your Aga cooker.
No, we try to keep things simple whilst being as accommodating as possible. If we do not have a particular colour in stock, we will have a cooker newly enamelled for you free of charge.
There is a huge selection of enamel colours available, not all of which are shown on our website – if you do not see the colour you would like, please do give us a call.
All of our reconditioned electric, gas and oil Aga cookers have never been changed or modified from another fuel type.
However, the eControl and ElectricKit models are conversions, meaning they are retrofitted systems and not a genuine Aga cooker.
Each of our Aga cookers are meticulously reconditioned with new parts and enamelling throughout to bring them back to showroom condition. All consumable parts such as thermostats and power flue fans are replaced with brand new components. Any cast-iron parts such as ovens and hot plates are shot-blasted before delivery to ensure they are clean and fresh. Finally, the cooker is fitted with all-new chrome lids, lid liners, door backs, rope and ceramic seals. Oil fired models are also fitted with new oil controls and fire valves.
All consumable and integral parts are replaced with genuine AGA parts.
By purchasing a reconditioned Aga cooker from us you are investing in a recycled product. There are component parts that are replaced, however the bulk of the cooker, i.e. all of the cast iron is retained and given a new lease of life to provide you with years of reliable service. Unlike conventional ovens and hobs which tend to wear out and need replacing after a few years, you can be assured that by purchasing a reconditioned Aga cooker you are investing in a product which is not only recycled and has been saved from landfill but a product whose lifespan is determined by decades not years. This ultimately avoids the repetitive cycle of purchase, replacement and disposal, typical of conventional ovens and hobs.
No, non of our Aga cookers contain asbestos – this was common in the very early models of Aga cookers but as we supply only very young cookers, this is not a concern. The thermal insulation used inside the cooker is space grade insulation.
Every cooker is supplied with a metal rack for each oven and also a cold shelf for use in the roasting oven.
All our prices include FREE delivery to mainland UK.
There is NO additional charge for different colour choices.
Our prices include VAT and your 12 month guarantee.
This price includes installation.
Not a lot, other than price! We are able to sell our reconditioned cookers for a fraction of the price of a brand new one. We appreciate quality craftsmanship and workmanship and to that end we endeavour to maintain the cookers’ original integrity as much as we can, whilst offering a reconditioned product that is aesthetically pleasing and will provide decades of reliable service.
No we don’t, but this can be bought from your local AGA shop or via their online cookware store.
Not necessarily. The cookware available from AGA may be more substantial and is designed to fit on the runners in the ovens/stack neatly but most roasting dishes and flat bottomed pans work just as well.
Of course! We are here to offer you practical help and advice on using your Aga cooker and getting the most from it. We have been cooking with Aga cookers as long as we can remember so we are prepared for any questions you might have – no matter how small. Believe us, it’s easy once you’ve learnt the ropes!
Our friendly, helpful team deliver our cookers nationwide, free of charge. We can also deliver overseas upon special request, at an additional cost.
The price of our cookers includes FREE delivery to mainland UK however, we ask for a contribution towards the shipping to Ireland, Channel Islands, Isle of Wight, Isle of Man, Scottish Isles & overseas*.
*Please speak to a member of our team to find out more about oversea delivery options.
With the exception of control series models which are pre-assembled, an Aga cooker is delivered ‘flat-packed’ in its component parts. Our own helpful team will carefully hand deliver each piece of the cooker into your kitchen and stack them safely, ready to be assembled on site by an installation engineer.
Our lead time is generally around 8 weeks, however, this may change slightly due to busy periods and sometimes we may need to source a particular cooker for you.
There is no deposit payable, however you will need to ensure that the cooker is paid for in full on delivery with cleared funds, once you have inspected the cooker and are happy with the product. If not completely satisfied on delivery you are under no obligation to purchase the cooker – we ‘bring the showroom to you’.
Payment is made in full on delivery. We can accept payment by bankers draft, building society cheque, cash, credit/debit cards or via an internet banking transfer which can be made when our delivery driver leaves the cooker with you. Unfortunately we cannot accept personal cheques. or American Express.
We do offer part-exchange valuations on existing Aga cookers dependent on their age and condition. Please contact us for more information.
We suggest that you have your Aga cooker fitted before your kitchen is installed to ensure the cooker is closely integrated with the kitchen units. However, your cooker can be installed after your kitchen is fitted if you wish, you will just need to make sure you allow for the necessary clearances either side of the cooker.
Please call us to discuss the necessary site preparations needed for your Aga cooker.
An Aga cooker is designed to protrude out from normal kitchen cabinet depth, so opening the oven door full should not be a problem.
We offer a 12 month, no quibble guarantee on all our cookers, this covers all parts and labour. It is a guarantee and not a warranty – there is no ‘red tape’ – if the cooker is faulty, we will put it right free of charge.
As all of our Aga cookers are the latest specification, with the latest burners etc. in the unlikely event that any replacement parts are needed after the guarantee period ends, these are widely accessible and easily fitted by your local independent Aga engineer. We will put you in contact with your local engineer when placing your order, they will install the cooker for you and will become a point of contact for any guarantee work that may need to be carried out, as well as ongoing care in the future.
And remember – we are always here for help and advice if you need it!
